Market research

Phonecom provides the majority of quantitative research solutions, wholly or partly using the phone as a tool of investigation (CATI). The administration of the questionnaire can also be conducted using alternative methods such as face-to-face (CAPI), the online questionnaire (CAWI) or postal method (questionnaire sent by post).
The proposed studies are essentially:

• Opinion poll;
• Market research;
• Barometer;
• Satisfaction survey;
• Recall test
• Mystery calls.

Phonecom is able to perform the task from A to Z, from design methodology to analyzing results and preparing the report, through sampling, questionnaire, collection, compilation, consistency checks, etc …