An important advantage of interactive media communication such as telephone is to analyze in real time the performance of an approach. It is essential to quickly ASSESS a situation and instantly achieve the necessary adaptations. In Phonecom, listening skills and judgment and the ability to adapt without delay to the realities on the ground (sometimes unpredictable) are the foundations of all missions.
Compliance with goals and customer expectations
It is essential that all stakeholders in the agency -from strategic advisor to TV operator, via THE script EDITOR, trainer and field managers – TRY throughout their mission to achieve the best possible result.
Discipline and transparency
Giving a task to an external partner requires a vote of confidence that comes first BY ENSURING absolute rigor.
ENSURING that rigor requires full transparency by allowing the sponsor to easily monitor the proper functioning of the mission (regular reporting, monitoring, call-listening on-site or remote distance …)
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